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Search Results for Comm Technician 1
- CommOps 2, Fulfillment (Field Liaison) 66847 MW 1
- Comcast - Chicago, Illinois
- Telecom / Wireless / Cable
- Tasks:- Resolves issues regarding installations and service calls. Performsdata entry and work order modifications. Resolves order discrepancies inadvance of Technicians being routed to appointments. Maintains contactvia phone or text when Technicians are on site.- Supports order modifications including rates/packages/provisioningcodes, installation charges and points/quota. Ensures workflow inadvance of Technicians being routed into the field.- Provides operational support to Technicians; works with both internaland external resources and maintains detailed account notes of all (see more)
- CommOps 2, Fulfillment (Field Liaison) 66847 MW 1
- Comcast - Chicago, Illinois
- Publishing / Journalism
- Tasks:- Resolves issues regarding installations and service calls. Performsdata entry and work order modifications. Resolves order discrepancies inadvance of Technicians being routed to appointments. Maintains contactvia phone or text when Technicians are on site.- Supports order modifications including rates/packages/provisioningcodes, installation charges and points/quota. Ensures workflow inadvance of Technicians being routed into the field.- Provides operational support to Technicians; works with both internaland external resources and maintains detailed account notes of all (see more)
- CommOps 2, Fulfillment (Field Liaison) 66847 MW 1
- Comcast - Chicago, Illinois
- Hospitality / Hotel / Travel
- Tasks:- Resolves issues regarding installations and service calls. Performsdata entry and work order modifications. Resolves order discrepancies inadvance of Technicians being routed to appointments. Maintains contactvia phone or text when Technicians are on site.- Supports order modifications including rates/packages/provisioningcodes, installation charges and points/quota. Ensures workflow inadvance of Technicians being routed into the field.- Provides operational support to Technicians; works with both internaland external resources and maintains detailed account notes of all (see more)
- CommOps 2, Fulfillment (Pre-CallWFLC) 81406 HB 1
- Comcast - Chicago, Illinois
- Telecom / Wireless / Cable
- Tasks:- Proactively calls customers to inform of any activities impacting dayof job. Communicates verbally with customers and colleagues usingCustomer Quality experience skills.- Provides coaching documentation to cross-functional areas associatedwith work order non-compliance and customer impacting order fulfillment.- Pre-calls customers for all lines of business for lighttroubleshooting in an attempt to prevent unnecessary trouble calls.Verifies that customer is home, confirms appointments, reviews servicesto be installed.- Post-calls (minimum of two jobs per Tech per day for (see more)
- CommOps 2, Fulfillment (Pre-CallWFLC) 81406 HB 1
- Comcast - Chicago, Illinois
- Publishing / Journalism
- Tasks:- Proactively calls customers to inform of any activities impacting dayof job. Communicates verbally with customers and colleagues usingCustomer Quality experience skills.- Provides coaching documentation to cross-functional areas associatedwith work order non-compliance and customer impacting order fulfillment.- Pre-calls customers for all lines of business for lighttroubleshooting in an attempt to prevent unnecessary trouble calls.Verifies that customer is home, confirms appointments, reviews servicesto be installed.- Post-calls (minimum of two jobs per Tech per day for (see more)
- CommOps 2, Fulfillment (Pre-CallWFLC) 81406 HB 1
- Comcast - Chicago, Illinois
- Hospitality / Hotel / Travel
- Tasks:- Proactively calls customers to inform of any activities impacting dayof job. Communicates verbally with customers and colleagues usingCustomer Quality experience skills.- Provides coaching documentation to cross-functional areas associatedwith work order non-compliance and customer impacting order fulfillment.- Pre-calls customers for all lines of business for lighttroubleshooting in an attempt to prevent unnecessary trouble calls.Verifies that customer is home, confirms appointments, reviews servicesto be installed.- Post-calls (minimum of two jobs per Tech per day for (see more)
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